Capture delays, don't hide them

Acknowledge and record when issues occur. Hiding problems only makes them worse.
The instinct to hide or minimise delays is natural but destructive. When teams pretend everything is on track despite mounting issues, they lose the opportunity to address root causes before impacts cascade.
Create a culture where identifying problems is valued rather than punished. Celebrate teams who surface issues early rather than those who maintain a false appearance of perfection. This transparency builds the foundation for continuous improvement.
When delays are acknowledged openly, they become valuable data points rather than failures to be concealed. This shift enables meaningful analysis of patterns and root causes that would otherwise remain invisible.